Mobility Products Servicing

MES is the service provider for the Shoprider, Joy Ride, Neo and AMW ranges of mobility scooters and power chairs.

Our experienced service technicians have exceptional knowledge of all makes and models of scooters, power chairs and other equipment, so it is possible for us to undertake your repair or provide you with the service and advice you require regardless of the make and model of your equipment.

We also stock an extensive range of tyres and tubes.

View map of the regions that we service

Meet Our Service Technicians

Terry Wills

Senior Service Technician – Tauranga
Terry joined MES in 2006.  With an engineering background he has a wealth of experience in engineering related practices and will go out of his way to ensure he provides the best possible solution to meet a clients needs.  As the team leader Terry encourages strong communication between all technicians and he ensures training is maintained at a high standard.     

Ross Nicol

Service Technician – Tauranga
Joining the team in 2010 Ross is a fully qualified electrician with a vast knowledge of all types of electrical appliances and their many components.  Having this qualification means that electrical repairs and safety compliance may be completed without the need to send equipment away, resulting in a quicker turnaround time for our clients.

Kevin Cooper

Service Technician – Tauranga
Kevin joined MES in 2010. Coming form a background of electrical and electronic manufacturing/servicing. Kevin brings with him an immense knowledge and skills in this area.  His analytical skills provide him with the ability to quickly identify and repair complex components and circuit board faults. 

Dave Watson

Service Technician – Rotorua
The latest member to join the MES team of technicians Dave commenced duties in 2015 to cover the growing need to have a serviceman on the ground in Rotorua. Coming from a RNZAF trained Aviation Technician background Dave brings with him a vast knowledge of mechanical analysis and technical ability to identify and repair the more complex servicing requirements. Dave sees his employment as an opportunity to give something back to the community, having been a victim of the Canterbury earthquakes and on the receiving end of so much generosity, Dave is inspired to fix and repair for those less fortunate than himself.

Japhet Santa Lucia

Store Hand/Assistant Service Technician
Since 2014 Japhet has been the man behind the scenes managing the needs of all service technicians and retail staff. Japhet is responsible for parts, stock control, and general warehouse duties including dispatch of products to clients and distributors throughout New Zealand. Japhet has a background in computer servicing and has the ability to lend a hand to most tasks.

Ross Bowden

Service Technician – Taupo
Ross joined the MES team in 2008 and is responsible for the servicing needs of clients in the southern BOP region. Ross comes from a technology and service industry background and believes that we need to make the most of what is available to help our clients. In Ross’s words “I find it very satisfying being able to help clients, I enjoy troubleshooting and repairing their equipment to keep them mobile”

John Mallen

Service Technician – Whakatane
John commenced working for MES in 2011 to cover the service requirements of clients in the Eastern BOP. John moved from the UK to Whakatane and is well known and respected in the community. John enjoys the day to day challenges of fault finding and repair to ensure clients remain satisfied.  John’s top priority is to ensure a speedy friendly response to clients who have disability equipment issues.