Our Products - FAQ

At MES we recommend a new scooter is serviced 6 months after date of purchase and then every 12 months. Older mobility scooters should be serviced every 12 months.

It is not recommended that you take your mobility scooter out on very wet days. The odd shower shouldn't pose a problem and your mobility scooter should never be ridden through puddles at high speed or through long wet grass.

20km's to be safe. Your mobility scooter manual may say further and this varies from mobility scooter to mobility scooter. You need to take into account things like the number of hills, weather conditions, riders weight and the age of the batteries.

Only to cross the road. Mobility scooters are not motor vehicles and must be ridden on foot paths whenever possible.

Mobility scooter batteries normally last 2 - 3 years. If your Grandmother's batteries are this old it is possible that they may require replacing otherwise the mobility scooter or battery charger may have a fault.

Quality - something that has a strong chassis, suspension which softens those hard bumps (important for someone with back injuries or a disability), a solid body that does not flex, and a reliable brand. i.e. a brand of mobility scooter that has been on the market for a number of years and has a proven track record.

Yes - MES is the largest mobility scooter service company in the BOP. We'll service anything.